RETURNS & PROCESS

TERMS & CONDITIONS : Request a return within 14 days of delivery.
 
  • Items must be completely unworn, undamaged, unstained, unscented, and be in their new, original, perfect condition with all original tags and packaging intact.
  • All returns are subject to inspection - items that have been worn, soiled, altered or damaged are not eligible to return. Returns sent without authorization will be returned to sender at the senders expense.
  • "Final Sale" items or orders purchased with store credit / Gift Card are not eligible for return or exchange
  • SALE - We do not accept returns on items purchased on sale or items purchased using a discount code as part of a sale promotion, all discounted items are considered final sale, unless the items are faulty and proof is provided by the customer.
  • The following items cannot be returned or exchanged: Bodysuits, Lingerie, Swimwear, Jewelry, & Underwear
  • The store credit (or refund) will be issued for the amount of the piece/s returned excluding the original shipping cost.
  • The shipping cost incurred for returning item/s to Fascinating Nights for an exchange, a e-store credit coupon or refund are not covered nor reimbursed by us
  • Cancelled international orders are subject to a $15 cancellation fee.
  • Fascinating Nights reserves the right to refuse any returns or reduce the refund amount for returns that do not meet the above requirements. Unaccepted returns will be shipped back to the customer at the customer's expense without refund. We appreciate your understanding.
HOW DO I RETURN?
  • All Continental US Orders Will Receive A free USPS return shipping label
  • International orders we will provide you with the full address (our warehouse is based in the US) when we allocate your Returns Authorization number
  • We recommend to use a tracked method for safe delivery. If the package does not reach us safely we will not be able to complete the exchange/refund
CANCELLED ORDER
  • Cancelled international orders are subject to a $15 cancellation fee.
  • Cancelled domestic orders are subject to a $5 cancellation fee.
  • Orders may not be modified/cancelled once the parcel has been processed
WHAT IF THERE IS A FAULT?
  • We must be provide photo or video evidence of fault, then will personally assist you to quickly resolve the issue FULL REFUND or send you a new one.
ADDITIONAL INFORMATION
  • All color shades can slightly differ in each production run. We shoot a lot of our photography on film, therefore lighting may have an effect on the color(s) in the photos and the fabric color may appear slightly different in real life.
  • Fascinating Nights is not responsible for lost or stolen packages
  • By placing an order you are acknowledging and accepting all of our shipping and return terms

Worldwide Shipping

We offer world wide shipping to most countries!