We are operating as normal and shipping items out of our warehouse within one week. However due the covid-19, some countries are rightly prioritizing the processing of essential food and medical supplies through customs, and as such there may be an additional delay on your package. Sometimes parcels are subject to random checks which can cause associated delays. Fascinating Nights is not responsible for any delays caused by destination customs clearance processes.
- Processing times may be delayed. Generally processing times are within 5-7 business days. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions.
- We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
- You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.
TRACKING NUMBER / TRACK YOUR ORDER:
- Will be sent once your order has been shipped
- Fascinating Nights is not responsible for lost or stolen packages or packages delayed in transit
- The shipping costs for orders are non refundable
- We will not be responsible for the payment of any Import Duty / Tax / VAT under any circumstances.
- By placing an order you are acknowledging and accepting all the international shipping terms
- Please, email firstname.lastname@example.org if you have any questions about this policy or need any assistance